Horton SKODA / SEAT are committed to protecting and respecting any personal information you share with us. We will always give you the option not to receive communications from us. We will never send you unsolicited ‘junk’ email or communications, or share your data with anyone else who might. We do not sell your information to third parties, but we do work closely with selected partners who help us to provide you with the information, products and services that you request from us. For example, the AA who provide roadside assistance on our behalf.
What information do we collect about you?
We collect information about you when you register with us or place an order for products or services. This includes some or all of the following;
Name (including title). Address. Phone number. Email address. Vehicle information (including registration number, VIN, service reminders, mileage and warranty repair information). The date and time you used our services. Details of any transactions between you and us. Voice recordings of calls you make to our dealerships. Any information within correspondence you send to us.
How will we use the information about you?
To respond to correspondence you send to us and fulfil the requests you make to us (for example: test drives, service requests, brochure requests or information about specific vehicles);
To provide vehicle support and services (for example warranty services);
To provide service, maintenance and warranty information and reminders, unless you object;
To send you marketing information from time to time after you have purchased a product or service from us or made a purchasing enquiry. You have the right to object to us sending you this information at any time;
We will never send you unsolicited ‘junk’ email or communications, or share your data with anyone else who might.
We may from time to time disclose your information to the following categories of companies or organisations to which we pass the responsibility to handle services on our behalf: Manufacturer partners, credit reference agencies, roadside assistance service providers, customer contact centres, mobility and car hire providers, direct marketing communications agencies and consultants, market research and market analytics service providers, our legal and other professional advisors.
Access to your information and correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please write to The Data Protection Officer, Dennis Horton & Son Ltd, Kingsley Road, Lincolnfields, Lincoln, LN6 3TA.
We want to make sure that your personal information is accurate and up to date. You may us to correct or remove information you think is inaccurate.
We take steps to ensure that any businesses that we work with have security protocols and policies in place to manage and record your data privacy and preferences correctly and that your data is stored securely. The security of your data is paramount. Documentation can be supplied on request from our Data Protection Officer who is <name> or seen on our website <enter link>.
How to contact us
Please write to The Data Protection Officer, Dennis Horton & Son Ltd, Kingsley Road, Lincolnfields, Lincoln, LN6 3TA.